When will I receive my purchase?
It may take up to a week for me to send out your order. After that, domestic orders should arrive in under 10 days. International orders should arrive within ~3 weeks, depending on location.
Can you track my order?
Please review the shipping options at checkout. If you have a paper-only order and choose the under 1oz option, you will not have tracking with your order.
Can I replace/return/refund my order?
Yes, PLEASE contact me ASAP under any of the following conditions:
- A product arrives damaged/missing.
- The package does not arrive within 2 weeks (USA) or 3 weeks (INTL).
- You want to change your order before it has shipped.
- Any other unpredictable situation occurs.
Use the contact page or email [email protected] with your preferred solution.
When will ___ restock?
It's a mystery to me too. Whenever I'm introducing new products I will restock other products, roughly every 2-3 months.
Where can I receive updates on the status of preorders?
I update @kabukeo_ on Twitter most frequently, but I'll try to keep up with the shop announcements here.
I still have questions.
Contact me via the contact page or [email protected]. I try to respond within 48 hours. I will not see dms on twitter, instagram, etc.